DELIVERY POLICY

• Free Delivery in South Australia and Free Delivery for all orders over $300*( Except for Interstate Islands).
• $9 Capped delivery fee for Interstate Mainland orders.
• $40 Capped Delivery fee for all interstate Islands.

DELIVERY TIMEFRAME

• We try to deliver your wines ASAP or within 7 to 10 business days.
• However in some Country areas or in rare occasions delivery may exceed 10 business days.
• NT and QLD deliveries may take up to 20 days.

DESPATCH TIMEFRAME

• Orders are despatched within 48 hours even though in some ocassions the despatch may be delayed up to 4 or 5 days.

DELIVERY CARRIERS

• For Adelaide Metropolitan areas we will deliver with our own vans. In other areas, your order will be shipped via Australia Post or Hunter Express.

NOT HOME DURING DELIVERY?

• If you are not home at the time of delivery the driver will leave your wine somewhere safe. If there is not a safe place where to leave the wine the driver will leave a call card on your mailbox for you to reschedule. If this doesn’t work for you, please consider leaving specific delivery instruction at the checkout process.

MISSING ITEMS

Q: What happens if the wine is taken from the front door?

A: Skye Cellars and the contracted courier company will not be held responsible for any missing goods when delivered without a signature.

ORDERING

Q: Can I collect my web order personally?

A: Yes you can place an order and collect from 578 The Parade, Auldana SA 5072. Please let us know at the checkout section under: Any specific delivery instructions?

For more information please send us an email at: This email address is being protected from spambots. You need JavaScript enabled to view it.