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DELIVERY POLICY

The customer is deemed to accept delivery of orders outside any specified time even before or inadvance of expected delivery time upon reasonable notice given.

Where delivery instructions have been directed by the customer to Skye Cellars to "Leave" product on a specified premise or address, Skye Cellars will take no responsiblity for the order/product after delivery instructions have been followed and carried out.

Proof of age on acceptance or signing of product on delivery is not required due to the terms and conditions accepted on the website by the customer on commencement of purchase on the Skye Cellars Website.

Skye Cellars will attempt to carry out a delivery to a designated address articulated by the customer twice only.

If still unsuccessful after two attempts at delivery it is then the customers responsibility to pick it up from Skye Cellars Cellar Door.

Skye Cellars is located at 578 The Parade, Auldana.

If you wish to query a delivery please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

RETURNS POLICY

If you're not fully satisfied with your wine, please contact Skye Cellars to discuss and arrange full 100% refund or an exchange of product.
Please note the return of product will be at the expense of the customer where 15% of the total invoice price will be charged for handling.
The product must be returned in full saleable condition and in the origional shipping carton.
If product is returnned by a customer with out discussion and approval by Skye Cellars, this product will be returned to the customer or held at skye cellars for pick up at the customers expense.
We think that wine is all about fun. Wine is an indulgence, like chocolate or cheesecake and should bring something special into your life. We hand select each wine in store to find the best wines and the best value. It is our goal to make sure that our wines exceed your expectations and push the boundaries of your senses. Enjoy Responsibly.

* Rest assured, your details are safe with us.

SKYE CLUB MEMBERSHIP

Member Benefits

  • 10% OFF all our Cleanskins
  • Members Only Product Offers
  • Further Discounts on Selected Products
  • Regular email updates and offers on new products
  • Become a Member and Start Saving